Preopening Program
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Hospitality Pre-Opening Programme
Launching a hotel or hospitality business requires detailed planning, expert coordination, and flawless execution. Mirrordals Consults’ Pre-Opening Programme provides end-to-end professional support to ensure a smooth, efficient, and successful opening.
We work closely with owners, developers, and on-site teams to set up systems, people, and processes that support long-term operational success.
End-to-End Pre-Opening Support
Our pre-opening consultancy covers all critical operational areas, including project coordination, recruitment, systems setup, and operational readiness.
Pre-Opening Planning & Project Management
We prepare a comprehensive pre-opening plan with clear timelines, milestones, and resource requirements to keep the project on track from concept to launch.
Sales, Marketing & Launch Strategy
We develop a detailed sales and marketing plan, including:
- Pricing strategy and rate matrix
- Channel management and distribution strategy
- Pre-opening PR and launch campaigns
Pre-opening PR and launch campaigns
We support the recruitment and structuring of your management and operational teams by preparing:
- Salary scales and organisational structures
- Job descriptions and role responsibilities
- Compensation and employee incentive programmes
Technical & Operational Requirements
We define all pre-opening technical requirements, including:
- Furniture, Fixtures & Equipment (FF&E)
- IT systems and operational software
- Operating Supplies & Equipment (OS&E)
Handover, Commissioning & Compliance
We coordinate handover from contractors, oversee equipment commissioning, and ensure compliance with health, safety, and maintenance requirements. Maintenance manuals and operational documentation are prepared where required.
Standard Operating Procedures & Service Excellence
Working alongside on-site management, we develop and implement practical Standard Operating Procedures (SOPs) to ensure operational consistency and a seamless guest experience from day one. We also review organisational systems and structures to promote service excellence, offering:
- Leadership and management training
- Team-building programmes
- Vision and values workshops
Soft-Opening & Operational Support
Mirrordals Consults provides hands-on support during the soft-opening phase, assisting management and teams until operations stabilise and performance targets are achieved.